Privacy
Data Deletion
In accordance with Google Play policies and applicable privacy regulations, you have the right to request the complete deletion of your Zenko account and all data associated with it.
📧 How to request deletion?
- 1
Send an email to support@getzenko.com with the subject "Data Deletion Request".
- 2
Include in the email the email address associated with your Zenko account so we can verify your identity.
⏳ What happens next?
You will receive an acknowledgment of your request by email.
We will verify your identity with the information provided.
We will permanently delete your account, pet profiles, and data.
You will receive a confirmation that the deletion was completed.
Irreversible action
The maximum deletion period is 15 business days. This action is completely irreversible and you will not be able to recover your account or your data once deleted.